Privacy Policy (Website & SMS)
Effective Date: October 2025
McIntosh Trail Community Service Board (“McIntosh Trail CSB,” “we,” “our,” or “us”) is committed to protecting the privacy of individuals who visit our website, complete online forms, or communicate with us electronically, including through SMS (text messaging). This Privacy Policy describes how we collect, use, and protect information obtained through our website and messaging systems.
Notice of Privacy Practices (HIPAA)
McIntosh Trail CSB maintains two distinct privacy documents. Our HIPAA Notice of Privacy Practices explains how we may use or disclose your health information and your rights related to that information. This Privacy Policy (Website & SMS) applies to information collected through our website, forms, and electronic communications such as text messages.
To view our HIPAA Notice of Privacy Practices, visit https://www.mctrail.org/about-us/privacy-policy/.
1. Information We Collect
We may collect personal information that you voluntarily provide through website forms, surveys, or text message programs. This may include your name, address, email address, and phone number. We may also automatically collect limited technical information such as IP address, browser type, and device information to help improve our website’s functionality.
2. How We Use Information
We use collected information to provide requested services or information, communicate about appointments, reminders, and agency updates, respond to inquiries, improve our website and communications, and comply with applicable laws and regulations.
3. Information Sharing
McIntosh Trail CSB does not sell, rent, or share your personal information — including SMS consent or phone numbers — with any third parties or affiliates for marketing or promotional purposes. Information is used solely for communication and services directly related to McIntosh Trail CSB.
4. SMS Messaging and Consent
If you choose to receive text messages from McIntosh Trail CSB, you consent to receive informational and service-related SMS communications such as appointment reminders, notifications, and program updates.
SMS Terms: Reply STOP to opt out at any time. Reply HELP for assistance. Message and data rates may apply. Messaging frequency may vary. Your mobile phone number and SMS consent will not be shared with any third parties or affiliates.
5. Access and Updates
You may request to review, correct, or delete your personal information collected through our website or SMS programs by contacting us using the information below.
6. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or misuse.
7. External Links
Our website may contain links to external websites not operated by McIntosh Trail CSB. We are not responsible for the content or privacy practices of these sites and encourage users to review their privacy policies.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
9. Contact Us
McIntosh Trail Community Service Board
P.O. Box 1320
Griffin, GA 30224
Phone: (770) 358-5252
Website: https://www.mctrail.org
If you consent to receive SMS from McIntosh Trail Community Service Board, you agree to receive informational and service-related SMS from us. Reply STOP to opt out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://www.mctrail.org/privacy-policy/ to view our full privacy policy and terms.